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Track B  ·  Beta Testing Active

Your Personal Health Team

A dedicated team of AI, a trained coordinator, and an in-house doctor — watching your health between every visit, so your doctor's plan actually becomes your health outcome.


🏗 Track A AI Platform — foundation
🫀 Track B You're here — your health team
🏥 Track C Primary care — Track B included

The Problem

What actually happens after you leave the hospital

Every chronic disease patient has the same experience. The appointment ends. The prescription is written. And then — the system completely disappears.

🩺
You see the doctor
5 minutes. Diagnosis. Prescription.
💊
You get a prescription
No explanation. No alternatives discussed.
⚠️
You're on your own
No follow-up. No monitoring. Nobody watching.
📈
Crisis builds silently
BP rising. Doses missed. Labs never booked.
🚨
Emergency admission
₹5–20 lakh. Entirely preventable.
50%+
of chronic patients stop taking medication correctly within 6 months — because nobody explains why, or checks in
₹5–20L
cost of one preventable hospitalisation — MI, stroke, or diabetic amputation — that a ₹1,400/month plan could have prevented
~0
structured follow-up calls that most NCD patients receive after a clinic visit — from any part of the healthcare system
Without a health team
  • Prescription filled — drug interactions with your other medications never checked
  • Doses missed — no reminder, no one notices for weeks
  • Investigation ordered, never booked, never followed up
  • BP creeping up for 3 weeks — silent, undetected
  • You see 3 different doctors — none of them knows what the others prescribed
  • Question at 10 PM — wait until the next appointment in 6 weeks
  • Crisis — emergency admission, avoidable hospitalisation
With your AI MediLabs health team
  • AI checks every medication against your full history across all providers on day one
  • Daily reminders + coordinator adherence check calls — every dose tracked
  • Lab booked, confirmed, reminded, results uploaded and explained — all handled
  • AI flags BP trend — coordinator calls before it reaches crisis level
  • One unified record — your in-house doctor sees everything, resolves conflicts
  • 24/7 access to your coordinator by phone and WhatsApp — your file is open before every call
  • Fewer hospitalisations. Lower long-term cost. Continuous care.

Track B is not about replacing your doctor. It is about making sure you actually follow the plan your doctor already gave you — with a dedicated team making that happen.


The Team

Four layers of care. One team. Always watching.

Track B is not an app. It is a dedicated health team assembled around your specific conditions and history — working together so nothing slips through.

AI Engine

MedBot AI

Reads every document you upload, extracts and structures your health history from all providers, monitors vitals and symptom trends continuously, detects warning patterns across conditions and time, flags contradictions and drug interactions, and generates instant plain-language explanations after every clinical update — in your language.

In-House Doctor

Your In-House Doctor

Verifies your unified health calendar, resolves conflicts between different doctors' plans, approves your full care programme, and runs your initial free Health Planning Session. Contactable for clinical escalations from your coordinator — and contacts your referring providers when needed to resolve conflicting treatment plans.

Referred Specialists · Your Existing Doctors

Your Extended Network

Your current doctors stay your doctors. When a specialist is needed, they join the platform with direct access to your structured AI record and the AI MediLabs team — so they see your full history and current care plan, not a scribbled referral note. They can communicate directly with you and the team from their own workspace.


How It Works

From scattered records to an active care team — in one week

You don't need to have everything organised. You don't need to know what's important. Dump what you have — prescriptions, lab reports, discharge summaries, even photos of paper reports. The team does the rest.

1

Dump Everything You Have

Upload any document — prescription, lab report, discharge summary, photo of a paper report, even a WhatsApp screenshot. Speak your history into the app or tell your coordinator over a call in any language. Send whatever you can find right now — more can come in at any time, and the record updates automatically. There is no minimum to get started.

AI extraction · Any format · Any language · Add more later, anytime
2

AI Cross-Provider Analysis

Your AI engine analyses your complete history across all providers — finding drug-drug interactions, contradictory diagnoses between different doctors, duplicate investigations, missed follow-ups, and gaps in your care plan that no single doctor could see because they only ever saw their own part. Your coordinator reviews the AI-flagged issues only — not the whole file. Clinical conflicts go straight to the in-house doctor to resolve, who contacts your other providers where needed.

Contradiction detection · Drug interaction check · Missed investigation scan · Cross-provider
3

Your Health Status Document

Everything is compiled into one document: your current health status, an organised full history from every provider you have ever seen, and a clear picture of what is being managed, by whom, and why. Written by AI, verified by your coordinator. This is your living health record — it updates automatically every time something new happens or any provider adds information.

One document · All providers · AI-written · Coordinator-verified · Always current
4

Your Unified Health Calendar

AI generates a single integrated calendar: every medication dose, every investigation due, every follow-up appointment, every lifestyle target — across all your conditions and all your doctors. Calendar conflicts (two doctors disagreeing on a drug, or an investigation due date clash) are flagged to the in-house doctor, who resolves them by communicating with your other providers. Once approved, the calendar is live — and you receive notifications for every action on it.

Doctor-verified · Dynamic · Conflict-resolved · One calendar for everything
5

Free Health Planning Session with the Doctor

Before your care programme starts, you get a free 30-minute session with the in-house doctor. You receive your health status document 24 hours before so you can read it first. The session covers: what each diagnosis means in plain language, what each medication does and why it was chosen, what your treatment options are including alternatives, what the evidence says about your condition, what your prognosis looks like, and what to watch for between visits. You leave knowing everything about your own health — in your language, without jargon.

Free · 30 minutes · MBBS doctor · Works with any provider's plan · Any language
6

Ongoing Care — The Team Takes Over

From here, your team is always active. You don't need to remember anything — you will be notified for every health action, proactively called by your coordinator, and monitored continuously by AI. The sections below describe exactly how this works.

Continuous · Proactive · 24/7 · You never have to chase anyone

Between Every Visit

The team works. You live your life.

After onboarding, your team manages everything between your visits. You receive notifications — you respond. They handle the rest.

📲 The team notifies you (WhatsApp / Telegram)
💊 Medication reminder — "Have you taken your metformin this morning? Reply YES / NO"
🔬 Investigation due — "Your HbA1c is due Thursday. Shall I book it at SRL 2 km from you? Reply YES / NO"
📅 Follow-up reminder — "Your cardiology review is in 3 days. Confirm your slot or reply RESCHEDULE"
🥗 Lifestyle check — "Weekend walklog: Did you manage 30 minutes today? Reply YES / MISSED"
⚠️ AI flag — "Your BP has been elevated 3 days in a row. Your coordinator is calling you now."
✅ You reply — in seconds
YES / NO — one tap. AI logs it and handles routine follow-up automatically.
Ask a question — "What happens if I miss this dose?" AI answers 24/7 from your record.
📞 Call your coordinator — any time, any concern. Your file is open before you finish dialling.
📸 Send a new document — photo a new report, send it on WhatsApp. AI extracts and stores it.
📊 Log a vital or symptom — BP reading, pain level, new symptom. Goes straight into your record.

A single high BP reading is a data point. Three in a row is a warning — and the system knows the difference.
AI monitors your vitals, medication logs, and symptom entries continuously — not just at clinic visits. Automated trend analysis fires alerts when readings breach thresholds or patterns start looking dangerous across time. You log vitals by hand, by message, or via a connected device. AI does the watching.

👩‍⚕️ Your Coordinator's Role

24/7 access to someone who knows your case

In a hospital ward, a nurse is always available — they know your diagnosis, your medications, your history, and your care plan before you say a word. They answer questions, notice when something changes, and call the doctor when it matters. Your coordinator is that nurse — available by phone and WhatsApp any time of day or night, with your full record open, having read everything before picking up the call. Not a call centre reading from a script. A coordinator who has lived your case.

What your coordinator can do

  • Answer questions about your medications, tests, and care plan in plain language
  • Book labs and follow-up appointments, confirm dates, send reminders
  • Explain test results as they arrive — before your next appointment
  • Arrange home nursing, physiotherapy, or dietitian visits on demand
  • Look up nearby services, government scheme eligibility (PM-JAY, Ayushman Bharat), and generic drug alternatives
  • Provide cost comparisons so you know what something costs before agreeing to it
  • Call you proactively on your scheduled cadence — you never have to initiate
  • Escalate any clinical concern to the in-house doctor immediately

What your coordinator never does

  • Give clinical advice, interpret findings clinically, or suggest medication changes
  • Make treatment decisions — all clinical decisions route directly to the doctor
  • Reassure you that a symptom is "fine" without escalating it for review

Any concern that crosses into clinical territory goes to the in-house doctor the same day. The coordinator's job is to catch everything, triage it correctly, and make sure nothing waits. The doctor's job is to make the clinical decision.


Clinical Governance

From your home to a specialist — and back. Without losing your record.

Seven layers from home monitoring to clinical action. No OPD queue for routine concerns. Your record travels with you at every step — and always comes back.

📱
You Log
Continuous
🤖
AI Monitors Trends
Real-time
⚠️
Threshold Breached
Auto-flagged
🔔
Coordinator Notified
Within 1 hour
📞
Coordinator Calls You
Same day
🩺
Doctor Reviews
If needed
Action Taken
Adjust or refer

When escalation reaches a specialist outside the platform: your referred doctor receives direct access to your structured AI record — the same clinical workspace used by health workers — plus a full summary of your history, current medications, recent vitals, and care plan. They can communicate directly with you and the AI MediLabs team from their own workspace. After the specialist encounter, the visit data flows back into your record. Your record travels with you at every step. The loop never breaks.


More Than Follow-up

Your coordinator knows your city as well as your case

Every health decision comes with practical complexity — where to get a test, how much it costs, whether the generic works, which government scheme covers it. Your coordinator handles all of that.

What's available near you

Diagnostic labs, pharmacy partners, home nursing, physiotherapy, specialist clinics — your coordinator knows which services are near you, their current prices, which government schemes cover them (PM-JAY, Ayushman Bharat, CGHS), and how to book them. No searching, no calling around.

Compare before you decide

Every investigation and medication comes with a cost comparison before you agree — branded vs. generic, private vs. government lab, in-network vs. out-of-network. You always know what something costs and what the alternatives are. No bill surprises. No hidden markups. You choose.

Help when you face a choice

When a doctor recommends a surgery, a new drug, or a specialist referral — your coordinator pulls the relevant clinical data, your history, the cost implications, and what AI MediLabs' in-house doctor thinks. You walk into that decision fully informed. Not pressured. Not confused. Informed.


Scope of Care

Conditions we manage

Track B is designed for chronic, ongoing conditions that need monitoring and adherence support between clinical visits — not acute care or complex inpatient management.

Non-Communicable Diseases (NCDs)
Type 2 Diabetes Hypertension Dyslipidaemia Hypothyroidism Obesity & Metabolic Syndrome COPD (stable) Asthma (controlled) Chronic Kidney Disease (Stage 1–3) Non-Alcoholic Fatty Liver Osteoporosis PCOS Anaemia (chronic)
Post-Discharge Follow-up
Post-MI Follow-up Post-PCI / Post-CABG Heart Failure (stable, LVEF > 35%) Atrial Fibrillation (rate-controlled) Post-surgical Rehabilitation Stroke Rehabilitation (early)
Preventive & Wellness
Pre-diabetes Reversal Hypertension Prevention Cardiac Risk Reduction Lifestyle Disease Prevention

Acute emergencies, surgical conditions, oncology, and complex inpatient care are referred to appropriate partner institutions with a full structured clinical summary. Track B manages the between-visit layer — monitoring, education, adherence, and coordination for conditions already under a doctor's care.


⭐ Included at Onboarding

Health Planning & Navigation Consultation

Free at onboarding  ·  30 minutes  ·  MBBS Doctor  ·  Works with any provider's plan

Your first session with the in-house doctor is free — included in your onboarding. Every month after, it is available as an add-on at ₹1,000. Your doctor studies your complete care plan — prescriptions, reports, discharge summaries — with AI assistance before the session begins. Then spends 30 minutes explaining everything: what each medication does, what alternatives exist, what each option costs. Bring a plan from any doctor or hospital — we evaluate it neutrally, with no commission on drugs, tests, or referrals.

  • Bring any prescription or care plan — Apollo, government hospital, or your local clinic
  • Understand your options: treatments compared with pros, cons, and costs side by side
  • Zero commission on drugs or investigations — every recommendation is clinical, not commercial
  • AI-assisted doctor preparation — your 30 minutes is used entirely for you, not form-filling
  • External second opinion: evaluate whether a recommended surgery, test, or drug is appropriate

Pricing

Simple, honest pricing

No lock-in. No procedure markups. No commission on investigations or medications. You pay for coordination — and every investigation and drug cost goes directly to your chosen provider.

Basic
AI Monitoring Plan
₹500 / month

Full Track A access + continuous AI monitoring + one monthly coordinator check-in call + free onboarding session.

  • Complete MedBot AI patient dashboard
  • Onboarding: document dump, AI analysis, health status document
  • Free initial 30-minute Health Planning Session with doctor
  • Continuous AI vitals and medication trend monitoring
  • Early warning alerts to coordinator
  • One monthly coordinator follow-up call
  • 24/7 paramedical WhatsApp & phone support
  • Health education in 18+ languages
Onetime Health Planning Consultation
₹1,000 one-time

External second opinion — an MBBS doctor reviews any prescription or care plan (Apollo, government hospital, or your local clinic) neutrally, with no commission on drugs, tests, or referrals.

  • Bring any prescription or care plan — Apollo, government hospital, or your local clinic
  • Understand your options: treatments compared with pros, cons, and costs side by side
  • Zero commission on drugs or investigations — every recommendation is clinical, not commercial
  • AI-assisted doctor preparation — your 30 minutes is used entirely for you, not form-filling
  • External second opinion: evaluate whether a recommended surgery, test, or drug is appropriate

We're currently overbooked. To maintain quality and a dedicated duration for each patient, new bookings are paused. For urgent requirements email admin@aimedilabs.com — we'll try to accommodate on a case-by-case basis.

One prevented hospitalisation pays for 2–5 years of the Active Care plan.
A single MI admission averages ₹5–8 lakh. A stroke, ₹8–15 lakh. A diabetic amputation, ₹3–5 lakh. The monthly cost of structured monitoring and coordination is a fraction of one avoidable crisis.

No lock-in · Month-to-month · Cancel anytime · GST invoice provided


See It in Action

Three moments. One health team.

From your first call to an ongoing care interaction — this is what the experience looks like.

1 · Onboarding call
📞 Day 1 Coordinator · Phone · 10:30 AM
Coordinator
Good morning, I'm your AI MediLabs coordinator. Let's get your records set up. Do you have any reports or prescriptions from your doctors?
Patient
I have some from 3 different hospitals but they're all mixed up. Some are photos on my phone.
Coordinator
That's completely fine — just send them on WhatsApp as you find them. AI will read everything, extract the details, and organise it. No need to sort or label anything.
Patient
What if I find more documents later?
Coordinator
Add them any time — the record updates automatically. There's no deadline.
The record starts building from the first document.
2 · AI analysis call-back
📞 Day 3 Coordinator · Phone · 4:15 PM
Coordinator
AI flagged something in your records — your cardiologist put you on amlodipine, but your GP prescribed diltiazem last month. These two can interact. I've flagged it to our in-house doctor to contact your GP.
Patient
I had no idea they could interact. I've been taking both for 3 weeks.
Coordinator
That's exactly why we run this check — your doctors were each only seeing their own prescription. Our doctor will speak to your GP today and call you back with what's decided.
Patient
Thank you — I wouldn't have caught this on my own.
A cross-provider conflict caught and resolved before it caused harm.
3 · Ongoing — WhatsApp
💬 Week 6 WhatsApp · Tuesday · 8:00 AM
AI MediLabs · WhatsApp
Good morning! Your HbA1c is due this Thursday. Shall I book it at SRL Diagnostics, 2 km from your address? Reply YES / NO
Patient
YES
AI MediLabs · WhatsApp
Done — Thursday 9 AM, SRL Diagnostics. Reminder Wednesday evening. 🗓
Coordinator · Friday call
Your result came in — HbA1c is 8.4, slightly high. I've updated your record. Our doctor wants to discuss your metformin dose. Can we arrange a 10-minute call Thursday?
Investigation booked, result reviewed, next step arranged — without a single clinic visit.

Common Questions

Frequently asked


Privacy & Trust

Your data, your control

🔐
Coordinator access is scoped

Your coordinator sees only the health information relevant to your care. You control what is shared and can revoke access at any time.

🚫
Never sold to insurers

Your data is never shared with insurance companies, pharmaceutical companies, or any third party — for any purpose, including risk profiling.

🎛️
You control doctor sharing

Sharing your record with your own doctor, specialist, or family member is always your decision. One tap to share, one tap to revoke.

🛡️
HIPAA-guided data handling

All health data stored on HIPAA-eligible, ISO 27001-certified infrastructure. Encrypted at rest and in transit. Staff cannot read encrypted records.


For Clinics & Hospitals

Offer Track B to your patients — without adding a single staff member

Clinics joining the AI MediLabs node network extend their care reach between visits through our coordinator team — without expanding their headcount.

What your patients get
📞
Proactive follow-up

Coordinator calls patients after their appointment with you — medication checks, result reviews, adherence questions. Your prescriptions get followed through.

🔬
Investigation closed loop

Labs you order get booked, tracked, and results returned to the patient and uploaded to their record — no more results sitting uncollected at a lab for weeks.

⚠️
Early warning before crisis

AI flags dangerous trends in between-visit readings and notifies your team. You see deterioration before it reaches emergency — not after.

What your clinic gets
🔄
Patient retention

Continuous touchpoints keep patients anchored to your practice. Regular coordinator contact prevents drift to competing providers between appointments.

🧠
AI-built longitudinal record

Every entry between visits — vitals, symptoms, medications, investigations — builds into a structured longitudinal record. Your next appointment starts with full context pre-loaded.

👥
Zero extra headcount

The coordinator team is AI MediLabs. You get the outcomes of a dedicated care coordination team without the operational complexity of hiring and managing one.

Partner with Us →

Get Started

Join your health team

For Patients

Join the managed care waitlist. Be among the first to get AI monitoring + coordinator support + a dedicated health team for your chronic conditions.

Join Patient Beta →
For Clinics & Hospitals

Partner with us to offer Track B to your chronic disease patients. Extend your care reach without adding headcount.

Partner with Us →
For Insurers & Payers

Discuss a group managed care programme for your policyholders. Fewer hospitalisations, lower claims, better outcomes — measured.

Discuss a Programme →