Get In Touch With AimediLabs

Have questions, feedback, found a bug, or interested in partnerships? We'd love to hear from you. Our team responds to all inquiries within 24 hours.

Quick Contact

Send Us a Message

Contact Information

Reach Us Directly

Email Addresses

General Inquiries & Support:

hello@aimedilabs.com

For general questions, feature requests, partnerships, or feedback

Complaints & Grievances:

complaints@aimedilabs.com

For complaints, grievances, or data privacy issues

Physical Address

AimediLabs
79-119, Perumal Kulam Street
Kottar, Agasteeswaram
Nagercoil, Kanyakumari
Tamil Nadu 629002, India

Response Time

Expected Response: Within 24 business hours
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST

Grievance Officer

Name: Dr. Mohamed Mabrooq Mufeeth
Email: complaints@aimedilabs.com
Response Time: Within 5 business days

FAQ

Common Questions About Contacting Us

How long does it take to get a response?

We aim to respond to all inquiries within 24 business hours. During weekends and holidays, responses may take up to 48 hours.

What should I do in a medical emergency?

For any medical emergency, please call emergency services (112 in India) or visit the nearest hospital immediately. AimediLabs tools are for educational purposes only and not a substitute for emergency medical care.

Can I submit a bug report or feature request?

Absolutely! Please email hello@aimedilabs.com with "Bug Report" or "Feature Request" in the subject line. Include as much detail as possible, including screenshots if applicable.

How do I file a complaint?

Please email complaints@aimedilabs.com with details of your complaint. Include your account information if applicable. Our Grievance Officer will review and respond within 5 business days.

Are you interested in partnerships or collaborations?

Yes! We welcome partnerships with healthcare institutions, universities, medical professionals, and technology organizations. Please email hello@aimedilabs.com with "Partnership Opportunity" in the subject line.

How do I report a medical inaccuracy?

Please email hello@aimedilabs.com with "Medical Content Feedback" in the subject line. Include the tool name, the inaccuracy, and the correct information. We take accuracy seriously and will review your feedback promptly.

Important Notice

AimediLabs tools are educational and informational only. They do not establish a doctor-patient relationship and are not a substitute for professional medical advice, diagnosis, or treatment. For medical concerns, always consult a qualified healthcare professional.